At Monitor Mart, we strive to provide you with the best online shopping experience for computer hardware and accessories. We understand that sometimes products may not meet your expectations, and we are here to assist you with any returns or exchanges.

20-Day Warranty:

We offer a 20-day warranty on all products purchased from Monitor Mart. If, within 20 days of receiving your order, you encounter any issues with the product's functionality or performance, please contact our customer support team immediately. We will guide you through the return process and assist you in resolving the issue as quickly as possible.

To be eligible for a return within the 20-day warranty period, the product must be in its original condition, unused, and in the original packaging. Please ensure that all accessories, manuals, and other included items are returned along with the product.

Manufacturer Warranty:

In addition to our 20-day warranty, many of the products available on Monitor Mart come with a manufacturer's warranty. The manufacturer warranty terms and duration vary depending on the specific product. If a product is covered by a manufacturer warranty, the details will be provided in the product description on our website.

In cases where the manufacturer warranty is still applicable, we recommend contacting the manufacturer directly for assistance. They will be able to guide you through their warranty claim process and provide you with the necessary support.

Please note that the manufacturer warranty terms and conditions may differ from our own 20-day warranty. It is important to review the manufacturer's warranty information provided with the product to understand your rights and options.

We offer a 7 day Change of Mind return on brand new products. You may return the product to us for an exchange or store credit if you have simply changed your mind, provided the following conditions are met:

The product has not been opened and seals intact (where applicable)
The product is not a special order product (Product is not "In stock at Supplier" status and is stocked by Monitor Mart)
The product is not in large quantity (greater than 5 units)
The product value is less than $1,000
The product is returned within 7 days of purchase